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Privacy Policy

 

Tové Kane International

Registered at 4 Friars Wood, Newtownabbey, BT37 9RJ
www.tovekane.com

Effective date: 21 June 2021

 

This is the privacy policy for Tové Kane, trading as Tové Kane International.

As a sole trader and the owner of Tové Kane International, registered at 4 Friars Wood, Newtownabbey, BT37 9RJ, I am (for the purposes of GDPR) the data controller. This means that I am the person who determines what personal data is collected and retained, and how it is used.

Introduction

This privacy notice describes how I process any personal information about you provided to me via this website, and/or during or after working with me, in compliance with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

Except as set out in this policy, I do not share, or sell, or disclose to a third party, any information collected from you as my client, or through my website.

I am committed to protecting your privacy and the confidentiality of your personal information. I undertake to preserve the confidentiality of all information you provide me in good faith, and I trust that you reciprocate.

The information regarding your rights and my obligations to you is provided at http://www.knowyourprivacyrights.org . The law requires me to tell you about this, specifically regarding the processing and control of your personal data. I am requesting that you read the information provided. You have the right to object to me processing your personal data for my legitimate business interests or for direct marketing purposes (including any related profiling).

This privacy policy (“policy”) will help you understand how Tové Kane International (“me”, “I”, “my”) uses and protects the data you provide to when you visit and use tovekane.com I reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, I kindly advise you to frequently visit this page.

What User Data I May Collect

When you visit the website, I may collect the following data:

Your IP address.

Your contact information and email address.

Other information such as order history, interests, and preferences.

Data profile regarding your online behavior on my website.

Why I May Collect Your Data

Personal data is any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of my products and services).

I may collect your data for several reasons:

Contact details: your name, email address, and telephone number so that I can contact you in response to an enquiry you make via my Site or in relation to the products and services that I have from time to time agreed to provide to you;

Correspondence: I collect any additional personal data you may provide to me from time to time if you contact me by email, letter or telephone, through my Site, by submitting a comment on my Site, or by any other means;

Survey responses: information from surveys that I use for research purposes, if you choose to respond to them;

Transaction details: I or my third-party providers will collect information relating to transactions you carry out through my Site and for the purposes of fulfilling your orders;

Details of visits to the Sites: details of your visits to my Site, including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for my own billing purposes or otherwise and the resources that you access.

In essence: To better understand your needs, to improve my services and products, to send you promotional emails containing the information I think you will find interesting, to contact you to fill out surveys and participate in other types of market research, and to customize my website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

I am committed to securing your data and keeping it confidential. I have done all in my power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information I may collect online.

Cookie Policy

Once you agree to allow my website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit). The data I may collect by using cookies is used to customize my website to your needs. After I use the data for statistical analysis, the data is completely removed from my systems. Please note that cookies do not allow me to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that I can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers). For more information on cookies and how to disable them, please see:

Internet Advertising Bureau website at http://www.youronlinechoices.com/ where you will be able to opt-out of receiving Interest-Based Advertising cookies from some of the third parties and/or if you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.

How I may use your personal data

I may use your personal data for the following purposes:

To provide you with the products and services you have requested
I may use your personal data to accept you as a new or returning customer to provide you with the products and services you have requested.

To send you service communications, including in relation to changes to our Trading Terms or Terms of Trading
I may use the contact details you have provided to me so that I can communicate with you about the products and services that I provide, including to let you know about major changes to those products and services or to the Trading Terms or Terms of Trading between us or to any related information.

Direct marketing (including by third parties)
If you have provided your consent or I otherwise have the right to do so, I may use your contact details to send you direct marketing and keep you informed of promotional offers by email, SMS, post, or telephone relating to our products and services. You can unsubscribe from my direct marketing at any time by contacting me. My trusted business partners may also like to use your name and email address, to inform you of similar products, services, and promotional offers. I will only share your personal data with my partners where you have provided me with your consent to do so. You can unsubscribe at any time by contacting me.

To track your usage of my website, communications, products, and services
I may use cookies and similar technologies to track your activity on my Site so that I can provide important features and functionality on my Site, monitor its usage, and provide you with a more personalised experienced.

To provide and improve customer support
I use your personal data to be able to provide and improve the customer support I provide to you (for example, where you have questions about my products and services).

To maintain my records and improve data accuracy
Like any business, I process personal data in the course of maintaining and administering my internal records. This includes processing your personal data to ensure that the information I hold about you is kept up to date and accurate.

To respond to enquiries, complaints and disputes
I use the personal data I hold about you to help me respond to any enquiries or complaints you have made, or deal with any dispute which may arise in the course of me providing my products and services to you, in the most effective manner.

To investigate, detect and prevent fraud and comply with our legal obligations
In certain circumstances, I use your personal data only to the extent required in order to enable me to comply with my legal obligations, including for fraud detection, investigation and prevention purposes. This may require me to provide your personal data to law enforcement agencies if they request it.

I may retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, I will consider factors including:

legal obligation(s) under applicable law to retain data for a certain period of time; statute of limitations under applicable law; potential or actual disputes; and guidelines issued by relevant data protection authorities. Otherwise, I securely erase your personal data from my systems when it is no longer needed.

Links to Other Websites

My website contains links that lead to other websites. If you click on these links, I am not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from my website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you do not want to disclose your personal information.

If you have already agreed to share your information with me, feel free to contact me via email and I will be more than happy to change this for you.

I will not lease, sell, or distribute your personal information to any third parties, unless I have your permission. I might do so if the law forces me. Your personal information will be used when I need to send you promotional materials if you agree to this privacy policy.

You have the following rights regarding your personal data:

Rights What does this mean?
1.    Rights to be informed You have the right to be provided with clear, transparent and easily understandable information about how I use your personal data and your rights. This is why I am providing you with the information in this Privacy Policy.
2.     Right of access You have the right to obtain access to your personal data (if I am processing it) and certain other information (similar to that provided in this Privacy Policy). This is so you are aware and can check that I am using your personal data in accordance with data protection law.
3.    Right to rectification You are entitled to have your personal data corrected if it is inaccurate or incomplete.
4.    Right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there is no compelling reason for me to keep using it. This is not a general right to erasure; there are exceptions.
5.    Right to restrict processing You have the right to ‘block’ or supress further use of your personal data in certain circumstances. When processing is restricted, I can still store your personal data, but may not use it further.
6.    Right of data portability You have the right to obtain and reuse your personal data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party.
7.    Right to object to processing You have the right to object to me processing your personal data for my legitimate business interests or for direct marketing purposes (including in each case any related profiling).
8.    Right to withdraw consent to processing If you have given your consent to me to process your personal data for a particular purpose (for example, direct marketing), you have the right to withdraw your consent at any time (although if you do so, it does not mean that any processing of your personal data up to that point is unlawful).
9.    Right to make a complaint to the data protection authorities You have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how I have handled your personal data or believe my processing of your personal data does not comply with data protection law.

 

If you would like to exercise your data protection rights or if you are unhappy with how I have handled your personal data, please feel free to contact me by using the details set out on my Site.

If you’re not satisfied with my response to any enquiries or complaint or believe my processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) by writing to: Information Commissioner’s Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; calling: 0303 123 1113; or submitting a message through the ICO’s website at: ico.org.uk

Links to other websites

My website may contain hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. I encourage you to read the privacy statements on the other websites you visit, as they will govern the use of any personal data you provide when visiting those websites. I do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Changes to this Privacy Policy

This Privacy Policy was last updated on 21 June 2021 and may be updated from time to time, so I warmly encourage you to check it each time you provide personal data to me.

 

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